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  • Store Home >
  • Shipping policy
View Categories
  • Summer Sales
  • Most Popular
  • NEW PRODUCTS
  • ARDUINO PRO
  • Arduino Education
  • works with arduino
  • Store Info
    • Shipping Policy
    • Payment Methods
    • Seller Terms
    • Transparency
    • Store Support
    • Educators
  • Contact Us

Shipping policy

Delivery time changes depending on the selected carrier and destination country as indicated in the checkout phase. Carrier delivery time does not include the order processing period as mentioned in the next section. Arduino, LLC cannot be held responsible for the Carrier's late deliveries. Once the goods have been shipped, the customer will receive a shipping confirmation email, including the tracking number.

WAREHOUSE

All U.S.A and APAC orders are shipped from our US warehouse located in Lancaster (PA).

CUSTOMS

Orders shipped outside the U.S.A. can be subject to customs controls for duties and VAT for import. Arduino, LLC cannot be held responsible for late deliveries due to customs control.

TIME REQUIREMENTS

Time requirements refer to business days only, Monday to Friday, national holidays excluded, and in any case not during nor including the company annual leave period which will be communicated in good time on the website homepage.

2020 Christmas Delivery Cut Off Dates

  • Ground needs to be shipped by Tuesday, December 15th
  • Postal service (FedEx SmartPost and UPS mail innovations/ iParcel) is 2 weeks

Please get your order in early as possible for Christmas delivery because transport companies are facing COVID19 challenges and increased transit times

Ground shipping cutoffs are based on a parcel’s origin and destination. To ship in time for Christmas, Wednesday, December 23rd should be your goal delivery date. On December 24th, many carriers will be operating on modified schedules and may not prioritize specific service levels. The following dates assume no weather or carrier service failures on standard transit days. Please consider processing and receiving times when determining what date an order will arrive. COVID-19 impacts on the industry as a whole may cause additional delays or disruptions at any time and carriers are not guaranteeing delivery based on cutoff dates.

SmartPost (over 1 lb) – December 9th
Ground – December 15th
2Day – December 22nd
Express Priority/Standard Overnight – December 23rd
All carrier cutoff dates are subject to change and are not guaranteed



Please note that our warehouse will be closed on December 25th, 2020 and January 1st, 2021.
Due to the high number of orders, the delivery may be delayed. Be sure to place the order before December 15th.

ORDER PROCESSING

  • Orders entered before 5:30 am EDT (GMT-4) Mon-Fri ship same day.
  • Orders entered before 1:30 pm EDT (GMT-4) Mon-Fri we make our best effort to ship the same day and guarantee the next business day shipping.
  • Orders entered before 4:30 pm EDT (GMT-4) Mon-Sun ship next business day.