Three reasons why you should buy from us:

  • 10% off selected Arduino products all year round!
  • Pre- and post-sales support, and we accept POs too!
  • Online tech support for your school and educational institution

We also offer bundles for education, and selected content for your school needs, that's why we have created a quick how-to guide to assist with your first “Education” purchase. Do you still need assistance? Get in touch, we’re here to help:

How to Place an Order:

Payment Questions:

Other Enquiries:

  • How do I create an account?
  • Visit, and click the “sign in” link in the upper right-hand corner of the page. Then the “Sign Up” button under the “CREATE A NEW ACCOUNT” column. From there, you will be taken to a “Sign up” page where you will enter your username, password, and email address. You can also subscribe our newsletter for cool discounts, promotions, and the latest news. Click “Create Account”, and you’re all set! You can now purchase on the Arduino Store clicking on the buttons on the right.
  • What if I don’t want to create an account?
  • Sorry, we do not currently offer a Guest Checkout option, but if you want to learn how to login watch the video below.
  • How do I place an order?
  • If you already have an account, make sure you are logged in. Visit, then start shopping. Click “Buy Now” to add the products to your shopping cart.
    Once you have all the items you want to purchase in your cart, click the “Checkout” button, you will now be able to purchase as a “School”.
    The Checkout is a 3 step process, at this time select “School” if you are purchasing on behalf of your educational institution
    • 1. Add your billing/shipping address

      You will also be able to upload your Tax Exempt Certificate online (this field is not mandatory, but recommended if you have one). Allowed file formats are PDF, JPEG and JPG.
    • 2. Select your shipping method

    • 3. Select your payment method

      • PAYPAL
        (*) Please note: the billing address you select must match what is on file with your bank if you are using a credit card.
      • NET 30
        If you select Net 30, you will be now able to upload a PO. Allowed file formats are: PDF, JPG, JPEG
        Once the PO has been placed you can pay with Wire Transfer
        (*) Please note: The PO grand total and the online order grand total have to match, otherwise we won’t be able to process your order. Please make sure you add the shipping expenses and taxes (if applicable).

    Moreover, we have included the possibility of saving and printing your quote. Therefore, if you are a school that needs to have a quote before placing an order, you can simply add the products in your cart and proceeding to the checkout. In the third checkout phase, you will find a small icon on the top-right corner of your cart. This possibility is available to every customer.

    Congratulations! You have now completed your first order!
    The Arduino Store Team will review your request and provide you with a status update within two business days, so you'll know when to expect its arrival!
    For enquiries, and post-sales assistance, do not hesitate to drop us an email at!
  • Do you accept Purchase Orders?
  • Yes, we do! We offer Net 30 payment terms to approved customers. To apply, you will have to upload your Tax Exempt Certificate (if applicable) and Institutional Purchase Order. POs received will be processed within 1 to 3 business days from the time of receipt.
    We no longer accept email or fax copies of the PO, all the POs must be sent using our online store.
    (*) Please note: your PO will have to match your Arduino Store order grand total. POs that don’t match your final order grand total will be canceled.
    Expedited Shipping does not apply to Purchase Orders.
    If you require assistance for your PO contact
    Please make sure that a contact name and email or phone number is listed on the Purchase Order.
  • How do I access the Educational discount?
  • You can access your 10% off selected Arduino products by selecting the “School” button at checkout. You will also have to enter your institution information.
  • Why can't I display the Educational discount?
  • Whenever you create a new profile, your account will be set as “Personal” by default. If this is your first time purchasing with us, you will have to set up your School Account. Go to checkout (the bag icon on the top-right corner of your page) and enter your institution information, making sure you select the “School” button during the first step. If you still cannot see the discount there may be a problem with your cache. Refresh your page, if this still doesn’t work try to sign out and sign in again.
    To sign out click on your profile pic on the top-right corner of your page, and then click “Sign out”.
  • How do I change item quantities in my cart?
  • Click “Forgot an item? Edit your Cart!” just below the buy button at checkout to get back to the online store.
  • How do I modify or cancel an existing order?
  • If it hasn’t shipped yet, drop us an email to .
  • My Purchase Order hasn’t been approved yet. What do I do?
  • If your order hasn’t been approved there may be a problem with your PO. Check if the Company information is correct. Make sure the PO and the grand total of your online order matches, if not we are not able to accept your order. Therefore we strongly recommend you compile the PO just after signing in our store.
    For further assistance contact us at .
  • What are my shipping options?
  • See our Shipping Policy.
  • How much will it cost to ship my order?
  • Shipping costs will vary depending on the items you’re ordering, your shipping address and the chosen shipping method. Once you have added all the items you want to your shopping cart, you can click on the Estimate Shipping button underneath your shopping list and select the Country, City and Postcode you’re shipping to. This step will give you an estimate of the actual shipping charges for available shipping options.
  • How do I place an order with different shipping and billing addresses?
  • At checkout once filled in the billing address, select “Ship to different address” and enter your information.
  • What is your Minimum Order Quantity?
  • We do not have a Minimum Order Quantity.
  • How do I pay with a Purchase Order?
  • You can pay via Wire Transfer. Drop us an email at for information about the Wire Transfer, attaching your purchase invoice and Order Number.

Arduino, LLC 
177 Huntington Ave Ste 1703 #86983, 
Boston, Massachusetts 02115-3153

  • How do I get a quote for items and/or shipping costs?
  • Our pricing and availability information is online on
  • What payment methods do you accept?
  • We accept Credit Cards (Visa, MasterCard, American Express and Discover), PayPal, Check, or Wire Transfer. 
  • Where do I send my wire transfer to?
  • Drop us an email at for information on the Wire Transfer, attaching your purchase invoice and Order Number.
  • Do I have to pay Sales Tax?
  • All orders with a Pennsylvania shipping or billing address will include Pennsylvania sales tax on the invoice unless you provide us with an exemption certificate. Outside this State, we do not charge taxes. 
  • How can I get my order shipped out today?
  • You can select the FedEx Standard Overnight shipment option for a faster delivery. However, we cannot guarantee that your order will ship that same day, especially if you selected the Net 30 Payment solution. In that case, orders will have to be approved manually by one of our representatives. Please contact us as soon as possible if you wish your order to be expedited. We’ll do our best to process it quickly.
  • How can I get an invoice for my order?
  • Whenever you complete an order through our online store and select PayPal or Credit Card as payment method you will receive a standard invoice showing: the value of your order, shipping charges, and your sales taxes (if applicable). If you need a commercial invoice or a receipt for your credit card transaction drop us an email at mentioning your order number.
  • I have a problem with my order, who do I get in touch with?
  • If you have a problem with your order drop us an email at mentioning your order number. If your board stopped working, we got you covered! Get in touch with our Support team in order to determine the ongoing issue. You will have to provide:
    • Invoice of the purchase
    • Board model
    • Pictures of the board (front and back)
    • Version of the Operating System used
    • Version of the IDE software they have installed
    • Description of the issue experienced
    If the Support Team approves the return of the faulty unit, we will replace the defective item:
    • Arduino will assign to your case a RMA number and ask you to provide a receipt of your Arduino purchase, to check if the unit is still under warranty.
    • All defective products must be shipped back to our warehouse.
    We require all returns to be sent via a trackable shipping method.